Service and Support

IES can provide a fully tailored solution for your BMS and energy management systems within your facility, coupled with a 5 year factory warranty on all Reliable Building Automation Controllers and any controller firmware updates are free of charge once the system is installed. Our service division performs scheduled service and maintenance activities and call-out services for new and existing installations. We provide maintenance and service customised to suit individual client needs.

Our Service technicians (as part of our dealer agreement with Reliable Controls) attend regular internal and national training to ensure they are up to date with current practices and technologies.

All Service personnel are fitted out with service vehicles and equipment to facilitate efficient on-site response. The Service division can provide remote dial-in support and on-site attendance 24 hours 365 days a year.